FAQ

Yashariel: The Forgotten Ember is an independent dark fantasy Action RPG with online and MMO-inspired elements. It is currently being developed for PC.

Yashariel is currently being created by Rene and Sina. Rene is responsible for the technical development, while Sina leads the creative and visual direction. Major project decisions are made together.

Yashariel is currently being developed for PC. Additional platform details have not been announced.

No final release date has been announced. Development is ongoing, and major progress is shared through the News section and the Newsletter.

You can follow development in the News section, through the Newsletter, or in the Community.

The confirmed business direction is Buy Once. Own Forever. Game ownership is not planned as a recurring subscription. Online services can still depend on account status, service availability, platform requirements and the Terms of Service.

The goal is that buying Yashariel gives you lasting access to the purchased game rather than treating it as a temporary rental. The exact rights and platform conditions will be described in the purchase information and Terms of Service before release.

The long-term direction is for Yashariel to remain playable through offline access or community-hosted servers if the official online service is ever discontinued. The exact implementation, timing and technical scope are still part of development.

No final price or complete edition structure has been publicly announced. Confirmed purchase information will be shown before any purchase is completed.

Yes. The current design allows players to explore and progress without permanent group pressure. Cooperative systems are available when you want to play with others.

Normal groups are designed for up to four players.

World bosses are designed for encounters with up to twenty players. Bosses are summoned through collected items contributed by one player or several players together.

The normal character level reaches level 60. Progression continues beyond that point through systems such as Ash Ranks.

Yes. The current design includes seasons, Ash Ranks and additional long-term progression. Seasons are intended to introduce new challenges, content and visible changes to the world.

The public Classes page currently reveals four paths. Additional classes remain intentionally hidden while development continues.

The current account portal provides access to account information, security settings, tickets, code redemption and other supported account services. The exact game and platform login flow can continue to evolve during development.

Yes. Two-factor authentication is supported for account security. The available setup options are shown under Account > Security.

Steam and Epic Games provider sign-in is currently unavailable. Use the account login options currently shown on the official website.

Supported codes can be redeemed from Account > Redeem Code. A code must be valid, active and eligible for the account in order to be accepted.

Use the official Support page. Choose the category that best matches your issue and follow the ticket steps so the support team receives the information it needs.

No. Live chat is only available when the service is active for the relevant support flow. You can still create a support ticket when live chat is unavailable.

No. Private support tickets, private live-chat conversations and their attachments are not used for AI training or model improvement. Automated spam and security filters may still assist with service protection.

Open the official Community area to read discussions, testing sections and feedback areas. You can also join the official Discord through the Discord links on the website.

Community feedback and testing areas are the right place for general development feedback. Account, payment, security or service-specific problems should be sent through Support.

Yes. Yashariel is still in development. Systems, balancing, presentation and implementation details can change as development and testing continue unless something is explicitly described as final.

No. Work-in-progress screenshots, interfaces, concept art and other development material can change and may not represent final game quality, balance, content or availability.

The current public website supports English and German. Additional languages are not currently enabled in the production language selector.

Official project information and approved media material are available in the Press Kit. Press and business enquiries can be submitted through the appropriate category on the Support page.